HotelX AI

Booking Assistant

AI that guides guests through checkout, answers questions in real-time, and removes friction from the booking process. Like having your best front desk agent on every session.

Checkout help that converts.
Fewer abandoned carts.

AI that guides guests through checkout, answers questions in real-time, and removes friction. Like having your best front desk agent on every session.

+23%
Cart recovery
-35%
Checkout time
-60%
Support tickets

AI helps at every step

Search

Answers availability questions instantly. "Do you have rooms for 4 people next weekend?"

Selection

Explains room differences and value. "What's the difference between Deluxe and Premium?"

Checkout

Clarifies policies and payment. "Can I cancel for free?" "Do you accept PayPal?"

Hesitation

Detects when guests pause and offers help before they leave.

Recovery in action

Guest hesitates at payment.
AI saves the booking.

The moment: Guest has room in cart, sitting on payment page for 2 minutes.

AI detects hesitation: "I notice you're on the payment page. Any questions I can help with? Our rates are fully refundable until 24 hours before check-in."

Guest responds: "Is breakfast included?"

AI answers + closes: "Breakfast is $25/person or free with our Premium rooms. Want me to upgrade you? It's only $40 more per night and includes breakfast for 2."

Related Features

See checkout assistance in action

Watch how AI recovers abandoned carts and speeds up bookings.