HotelX AI

FAQ & Support

Instant answers to guest questions—check-in times, amenities, directions, policies. AI that knows your property inside out and responds in seconds, not hours.

Every question answered.
Instantly.

AI that knows your property inside out. Check-in times, amenities, directions, policies—instant accurate answers in seconds, not hours.

95%
Questions resolved
<2s
Response time
-70%
Support tickets

Questions AI handles instantly

What time is check-in?
Policies
Is there free parking?
Amenities
Do you have airport shuttle?
Services
Can I bring my dog?
Policies
Is breakfast included?
Dining
What restaurants are nearby?
Local
Is there a gym?
Amenities
How far is the beach?
Location
Smart learning

AI learns your property.
Gets smarter every day.

Upload your fact sheets, policies, and FAQs. AI reads everything and becomes an expert on your property in minutes.

When guests ask questions AI hasn't seen before, it flags them for your team. Answer once, AI learns forever.

50+ languages
Updates in real-time
Escalates when unsure

Related Features

See instant FAQ support

Watch AI answer guest questions in real-time. Lighter support load, happier guests.