HotelX AI

AI Concierge

A 24/7 AI assistant on your booking site that helps guests discover rooms, ask questions, and complete bookings. Natural conversations that convert browsers into bookers.

Always on. Always helpful.
Your 24/7 AI concierge.

An AI assistant on your booking site that answers guest questions, recommends rooms, and helps complete bookings—even at 3am.

+31%
Conversion lift
<1s
Response time
4.8/5
Guest satisfaction

What your AI concierge handles

Every question a guest might ask—answered instantly, accurately, 24/7.

Room questions

"Which room has a bathtub?" "Is there a view?" "How big is the family suite?" AI knows every detail about every room.

Policies & logistics

Check-in times, cancellation policies, parking, pets, late checkout. Instant accurate answers without staff involvement.

Local recommendations

"Where should we eat tonight?" "Is the beach walkable?" AI knows your area and gives personalized suggestions.

Special requests

Anniversary surprises, dietary needs, accessibility requirements. AI captures requests and flags them for your team.

Natural conversations that convert

Guest

We're celebrating our anniversary—anything special you'd recommend?

Congratulations! 🎉 For anniversaries, I'd suggest our Ocean View Suite—private balcony with sunset views, king bed, and soaking tub. I can arrange complimentary champagne and late checkout. Available Dec 15-17 at $295/night. Want me to hold it for you?

Why hotels love it

More bookings

Guests get instant help instead of waiting for email replies or giving up.

24/7 coverage

No more missed inquiries at 2am. Every visitor gets the same great service.

Lighter support load

AI handles 95% of questions. Your team focuses on complex requests.

Related Features

See the AI concierge in action

Watch how AI handles real guest conversations and converts browsers into bookers.