Smart upsells guests want.
More revenue, naturally.
AI that recommends the right extras at the right moment. Spa treatments, dining experiences, room upgrades—personalized suggestions that feel helpful, not pushy.
AI matches offers to guests
Not random upsells. Personalized suggestions based on who's booking and why.
Anniversary trip detected
→ Champagne + rose petals package ($45)
Family with kids
→ Kids club + babysitting bundle ($80)
Business traveler
→ Early check-in + workspace upgrade ($35)
Showed interest in spa
→ Couples massage at 20% off ($120)
Long stay (5+ nights)
→ Airport transfer both ways ($90)
First-time guest
→ Welcome experience package ($55)
Helpful, not salesy.
That's the difference.
Generic pop-ups annoy guests. AI-powered suggestions feel like helpful recommendations from a friend who knows the hotel.
"Since you're celebrating your anniversary, would you like us to arrange champagne and late checkout?" feels different than "ADD CHAMPAGNE $45."