HotelX Marketing

Channel Mix

Orchestrate campaigns across email, SMS, WhatsApp, and on-site messaging. Unified campaigns with channel-specific optimization.

Every channel.
Perfectly orchestrated.

Reach guests on email, SMS, WhatsApp, and on-site messages. Coordinate messaging for maximum impact.

6+
Channels supported
+35%
Higher engagement
Auto
Channel selection

Supported channels

Each channel has its strength. Use them together.

Email

Rich content, links, detailed messages. Best for guides and promotions.

SMS

95%+ open rates, immediate delivery. Best for urgent messages.

WhatsApp

Conversational, international. Best for personalized support.

On-Site

In-session nudges. Best for abandoned booking recovery.

Push

High engagement for app users. Best for time-sensitive alerts.

In-App

Contextual offers within your app. Best for personalized recommendations.

Smart coordination

Same campaign. Adapted for each channel.

Detailed email becomes concise SMS, which becomes short banner—same message, optimized for each medium. No over-messaging, no missed opportunities.

Related Features

Plan your ideal channel mix

Design coordinated journeys that reach guests on their preferred channels.